Disgusted by Premium Absa banking

Once again Pathetic Service

I go to the atm says I cant withdraw money and I must contact my branch. I try and do a transfer and it gives me the same error on my banking app.

I have a premium account and it is meant to come with excellent service which I have not gotten from the start.

I call the call centre to be told they cannot assist I call the branch and the lady tells me she cant assist so what can they do.

I've only had the account for 3 months and I've had enough I should have stuck to Nedbank at least they were able to assist me.

Pathetic really.