Disgusted by ABSA service and their threats!

I've been with ABSA vehicle finance for almost 3 years. I have been paying my instalments timeously until I lost my job last year some time. I'm only 2 months in arrears and I've received court summons. In December 2017 a very ***** looking man came to my house around 8am in the morning claiming he was from ABSA and wanted me to make an arrangement with him in person for payments. I refused because he just showed up at my gate very early in the morning and started banging it because it was locked. Of course I wouldn't have made arrangements with someone like that. So I requested that he get a consultant to phone me instead, but that did not happen. Then to my surprise early this week I got a text message saying that they are proceeding with a court order and the text message says I need to contact a lady by the name of Judy on this number ********** . I have tried phoning this number so many times but nobody ever answers the phone. I will NEVER take any product with ABSA again! I've been paying my account every month except that I have not been able to settle the 2 months arrears, but the treatment suggests that I have ****** from them. What nonsense is this?!