Disgusted ,annoyed, disappointed, pathetic

IT HAS NOW BEEN AN ENTIRE MONTH TO DATE AND THERE IS APPARENTLY NO ONE ,NO ONE IN THE WHOLE OF ABSA THAT CAN DELETE ONE APP FROM MY PROFILE .I HAVE TAKEN TIME OFF THAT I CANT AFFORD, TO DO WHAT I WAS PROMISED I WOULD BE HELPED WITH OVER THE PHONE (WHICH TO DATE HAS STILL NOT BEEN DONE ) AN EMAIL WAS SENT FROM THE BRANCH , I HAVE SIGNED AND SENT BACK THE LETTER I WAS SENT A WEEK LATER AND STILL NOTHING ,I AM STILL TRYING TO ACCESS MY ONLINE BANKING BUT CANT BECAUSE THE NOTIFICATION OR VERIFICATION MESSAGES ARE GOING TO AN APP THAT I HAVE REQUESTED BE DISABLED FOR AN ENTIRE MONTH NOW .I HAVE SENT TO DATE NOW 5 MESSAGES VIA TWITTER AND OVER 10 EMAILS AND NOTHING THIS APP THAT I DONT WANT THAT NO ONE EVER SAID WOULD NEED TO BE DISABLED FOR MY NOTIFICATIONS TO BE SENT TO MY PHONE OR EMAILS AGAIN IS STILL NOT DISABLED AND DELETED FROM MY PROFILE .I ASK AND ASK AND ASK FOR HELP AND I DO WHAT IS ASKED AND FILL IN WHAT IS REQUESTED YET NO ONE CAN PICK UP A DAMN PHONE AND FIX THE PROBLEM , NO ONE CAN GO THE EXTRA MILE , HELL NO ONE IN ABSA SEEMS TO BE ABLE TO TO DO ANYTHING AT ALL TO ASSIST ME TO GET AN APP DISABLED .I WILL NOW BE POSTING AND SENDING THIS THROUGH EVERY SINGLE SOCIAL MEDIA PLATFORM THAT I AM SUBSCRIBED TOO .I AM TIRED OF ASKING AND GETTING NO HELP AT ALL I HAVE NEVER HAD CAUSE TO COMPLAIN ABOUT SERVICE EVER BEFORE AND TO HAVE TO BE IN POSITION WHERE I MUST NOW REPEATEDLY DO SO FOR A BANK I HAVE BEEN USING SINCE HIGH SCHOOL IS THE HEIGHT OF PATHETIC AND POOR SERVICE FROM ABSA .NO CALLS TO HELP NO CALLS TO EVEN APOLOGIZE AFTER NUMEROUS MAILS HAVE BEEN SENT NOTHING ,THIS IS CLEARLY THE TYPE OF SERVICE ABSA GIVES ALL THE TIME IF NO ONE SEEMS TO BE IN THE LEAST CONCERNED WITH HOW OFTEN I HAVE HAD TO ASK FOR HELP FOR ONE THING :DELETE AND DISABLED YOUR BANKING APP FROM MY PROFILE AND HAVE MY VERIFICATION NOTICES COME TO MY PHONE VIA MY EMAIL OR SMS .