NM
Nolz M

1 reviews | Active since Aug 2019

04 Jan 2023, 17:57

Disgusted and appalled with absa

I'm very disgusted and appalled by the distaste and lack of function with absa personal loans teams. I have a loan with them and it's up to date but since December I'm getting these emails and massages about me not paying, I've written to acquire but no response, why would they aggregate a paying customer it's stupid and annoying

0
Replies (1)
Absa
Absa's reply05 Jan 2023, 12:29
Official
Dear Nolz Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Vanessa CroweGroup Customer Care