1 reviews | Active since Jul 2011
DISGUSTED
I was at Woodlands Mall Pretoria and had entered the competition for claim your cash for the 10 am draw.There were two black gentlemen present.I was informed the time of next draw. <br> I arrived at the place of the draw at three minutes past ten informing them that they were late.One of the black guys still began taking the details of another entrant.I informed him that he should actually start preparing for the draw not taking on new entrants online.He finally adhered to what I said and went to call the auditor from ABSA,a black lady called Hazel.<br> Firstly she should have been punctual which she was not.Secondly when I informed her that it is ********* for the guy to be taking on new entrants after 10 am for the 10 am draw,she told me that it would be entered into the 12 o clock draw.I disagreed,saying all the names entered before the draw would stand an equal chance of being drawn.<br> I was right because the name that was entered after 10 am was the first name drawn and that meant they would have to call him.They saw me looking and when I went to point this out to them,Hazel quickly covered the results.<br> Hazel did not let them call the first person on the list.Running out of space !
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
