dM
debbie M
1 reviews | Active since Apr 2013
18 Apr 2020, 08:45
Disgust in ABSA PRIVATE ASSIST
Absolutely no assistance from ABSA PRIVATE ASSIST! Stuck without INTERNET banking for the past 4 days. I dont live in SA and need remote assistance for resetting PIN. After several hours on the phone during different sessions still no help.
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Replies (1)
Absa's replyOfficial
20 Apr 2020, 09:56Dear Debbie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care
Absa's reply20 Apr 2020, 09:56
Official
Dear Debbie Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically Kind regards,
Lebogang Mashiane Group Customer Care
Lebogang Mashiane Group Customer Care