DISGRUNTLED CLIENT

Disgruntled client I have been a trusted and loyal client of absa since I started banking. I was even in the top 100 client list last year. I am also a premium account holder. Today to my surprise when wanted to access my account it was blocked. I then enquired and was informed by absa that my account was transferred to legal due to system error. Actually there was a batch of accounts that was placed under legal in error. So not only mine, other account holders also affected. Which now means that i have a bad credit scoring. Never in my life i imagined this will happen. It can ruin my whole financial reputation and credit record. I have never been in debt or not pay my accounts. What about my debit orders? To my surprise i telephonically enquired and was not even given a reference number for my call. The lady at action line said i must give her till 13:30 to sovle the problem but still no feedback and not resolved. I cant even access my account online. The reason of a system error is totally unacceptable as a individuals is responsible to work on the system. The humiliation and effect this will have is far-reaching. Accountability and swift action needs to take place. I will be contact with the Ombudsman for banking. Very very upset!!! Nadia Temmers, local branch Bredasdorp.