SB
Samantha B
1 reviews | Active since Dec 2022
29 May 2024, 10:58
Disgruntled and dismayed with ABSA
ABSA bank has got to be the slowest bank to respond to customer complaints. They will not answer you for weeks and then always a feeble excuse as to why they cant perform. Im disgusted. I asked for the CEOs details and was ignored.
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Absa's replyOfficial
30 May 2024, 09:37Dear Samantha
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply30 May 2024, 09:37
Official
Dear Samantha
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Best regards,