MS
Mark S
1 reviews | Active since May 2018
05 Sept 2024, 13:45
Disgraceful service. Sorry should be NO SERVICE
So 5 minutes ago this pathetic bank named ABSA, contacted me, offering me a credit card. This is 4 days afterwards, and not a single call regarding my queries and mails sent for exorbitant monthly fees on my cheque account. 48 hours. Ha, ha, ha. They could not care less. STAY AWAY FROM ABSA and you will be stress free.
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Absa's replyOfficial
05 Sept 2024, 14:37Dear Mark Da Silva Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply05 Sept 2024, 14:37
Official
Dear Mark Da Silva Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw