FH
Frederick H
1 reviews | Active since Oct 2021
09 Oct 2023, 12:40
Disgrace Absa Bank service!
Poor service . Waiting for for 70min to draw cash at Absa cashiers. How is this possible??? I Complained about this very same occurrence many times before! I am loosing customers and turnover due to their incompetence
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Replies (3)0
Replies (3)
Absa's replyOfficial
09 Oct 2023, 13:26Dear Frederick Hefer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply09 Oct 2023, 13:26
Official
Dear Frederick Hefer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
FH
Frederick H's updateReviewer Update
09 Oct 2023, 13:44Good afternoon Rezona,
Really? Why this time around. Absa cashless change is failing the majority of their customers. Only having one cashier on duty due to ABSA’s change is unfortunately
Kallie
Really? Why this time around. Absa cashless change is failing the majority of their customers. Only having one cashier on duty due to ABSA’s change is unfortunately
Kallie
FH
Frederick H's update09 Oct 2023, 13:44
Reviewer Update
Good afternoon Rezona,
Really? Why this time around. Absa cashless change is failing the majority of their customers. Only having one cashier on duty due to ABSA’s change is unfortunately
Kallie
Really? Why this time around. Absa cashless change is failing the majority of their customers. Only having one cashier on duty due to ABSA’s change is unfortunately
Kallie
Absa's replyOfficial
09 Oct 2023, 14:07Dear Frederick Hefer Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Absa's reply09 Oct 2023, 14:07
Official
Dear Frederick Hefer Thank you for your posting.
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to our email sent to your personal email address. Kind regards,Group Customer CareRezona Louw