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Caroline H
1 reviews | Active since Mar 2011
24 Oct 2019, 09:53
DISGRACE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We are not Happy. We were is SA last year change our phone nr !!!!!! We struggle for months...and was told it was done... Now for some reason our account is lock via internet and we can not get access BECAUSE Virgin money never change the phone nr...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We are oversea so how will we be able to access e it now!!!!!!!!!!!!!!!!!!!!???????????????????????/
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Replies (3)0
Replies (3)
Absa's replyOfficial
24 Oct 2019, 10:31Hi there Caroline
Thank you for the posting.
Please note that we will email you shortly with feedback.
We do apologise for the inconvenience caused in this regard.
Kind regards
Isobel Paulsen
The Virgin Money Team
Thank you for the posting.
Please note that we will email you shortly with feedback.
We do apologise for the inconvenience caused in this regard.
Kind regards
Isobel Paulsen
The Virgin Money Team
Absa's reply24 Oct 2019, 10:31
Official
Hi there Caroline
Thank you for the posting.
Please note that we will email you shortly with feedback.
We do apologise for the inconvenience caused in this regard.
Kind regards
Isobel Paulsen
The Virgin Money Team
Thank you for the posting.
Please note that we will email you shortly with feedback.
We do apologise for the inconvenience caused in this regard.
Kind regards
Isobel Paulsen
The Virgin Money Team
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Caroline H's updateReviewer Update
24 Oct 2019, 11:24Thanks Isobel Paulen !!! You are a super star !!!! I am sooooo impressed !!! Virgin must get more workers like you !!!!! THANK AGAIN... super fast service !!!!!!!!!!!!!!!!!!!!
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Caroline H's update24 Oct 2019, 11:24
Reviewer Update
Thanks Isobel Paulen !!! You are a super star !!!! I am sooooo impressed !!! Virgin must get more workers like you !!!!! THANK AGAIN... super fast service !!!!!!!!!!!!!!!!!!!!
Absa's replyOfficial
24 Oct 2019, 11:34Hi Caroline
WOW thank you for the compliment.
It is really nice to hear this wonderful feedback.
We will ensure this compliment is shared in the team.
Regards
The Virgin Money Team
WOW thank you for the compliment.
It is really nice to hear this wonderful feedback.
We will ensure this compliment is shared in the team.
Regards
The Virgin Money Team
Absa's reply24 Oct 2019, 11:34
Official
Hi Caroline
WOW thank you for the compliment.
It is really nice to hear this wonderful feedback.
We will ensure this compliment is shared in the team.
Regards
The Virgin Money Team
WOW thank you for the compliment.
It is really nice to hear this wonderful feedback.
We will ensure this compliment is shared in the team.
Regards
The Virgin Money Team