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Alydia A
1 reviews | Active since Jun 2020
09 Jul 2020, 10:26
Discustingly high charges
Bad experience with Absa, they advised me to open a cheque account, even though I work for myself, during COVID19 very little work came in, but the bank still took everything for bank charges. Yesterday I was paid R300 for a job and Absa took all of it for bank charges once again, claiming that I was overdrawn even though I have never requested this option, we literally have nothing in the house, no money due to Absa. What do I tell my family? I did a job for R300 the bank took everything therefore ypu cant eat tonight!? My wife is with FNB and they are not taking any charges during this time. This is unacceptable really, I am disgusted.
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Replies (3)0
Replies (3)
Absa's replyOfficial
09 Jul 2020, 10:55Dear Riaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply09 Jul 2020, 10:55
Official
Dear Riaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
09 Jul 2020, 10:55Dear Riaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply09 Jul 2020, 10:55
Official
Dear Riaan, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
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Alydia A's updateReviewer Update
13 Jul 2020, 16:46Still no bank charges returned to me, just shows you...
AA
Alydia A's update13 Jul 2020, 16:46
Reviewer Update
Still no bank charges returned to me, just shows you...