DISCUSTING SERVICE

ABSA Bank Pretoria- North submitted all documents to the ABSA National Deceased Estates on 23 August 2021. They then informed me it will take 4 weeks. All they have to do is close my late fathers Savings account and transfer the Credit life amount to my Capitec account. All documents including the LOA was submitted to them. I received a claim number of C-***2, yet numerous calls etc and telling me it takes 3 months later as well as giving me the person line that supposedly working with my case, on calling that number, it does not even exist. We are now already 7 months later and still nothing, not even a call from ABSA. I have sent so many mails and complaints, and still nothing. How they are still trading is beyond me, I honestly have never in my life of 46 years experienced such bad service.