MN
Malcolm N
1 reviews | Active since Dec 2016
15 Nov 2022, 12:01
Discriminatory practices at ABSA
Nobody responds to my communication to ABSA Home Loans, ABSA Actionline, or the ABSA CEO Office. I wonder the reason for the **************.
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Replies (2)
Absa's replyOfficial
15 Nov 2022, 12:35 Dear Malcolm, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,
Absa's reply15 Nov 2022, 12:35
Official
Dear Malcolm, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani Hlungwane Absa Bank Ltd
Best regards,
Absa's replyOfficial
15 Nov 2022, 12:52Please be advised that we sent an email requesting you to please provide us with the emails sent to Actionline as well as the CEO-s Office so that we can address the service failures with management. Also, briefly tell us what you would like Home Loans to assist you with for us to intervene and ensure that you receive feedback.
Best regards,
Absa's reply15 Nov 2022, 12:52
Official
Please be advised that we sent an email requesting you to please provide us with the emails sent to Actionline as well as the CEO-s Office so that we can address the service failures with management. Also, briefly tell us what you would like Home Loans to assist you with for us to intervene and ensure that you receive feedback.
Best regards,