PS
Paballo S

1 reviews | Active since Sept 2021

24 Nov 2021, 14:50

**************

Can someone please assist in reprimanded some of the staff in the absa branch in pinetown,1 church lane pinetown 3610,the lady by the name of Vanita Schwartz is so discriminative to customers and has the nerve to prefer to assist white customers over blacks,just on the 23rd of Nov 2021 she let the lady skip a que and send her to the manager because she is complaining saying she has to go back to her child yet everyone is waiting patiently on the que.. and I thought the manger will do the right thing and explain to her that everyone will be assisted on their turn but she as well by the name of Sharon De Bruyn did the same thing and assisted the lady and let her go while every one who came to do even the same thing is waiting on the line and they carry on with business like nothing has happened,thise ************** is puly uncalled for and they should let the public know if they prefer white over blacks because if they are going to promote skin color at the bank.. that is not how we should be living.

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Replies (1)
Absa
Absa's reply24 Nov 2021, 15:57
Official
Dear Paballo Seobi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.  The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care