Disattisfied with service

I have been paying off a loan to LGR attorney's . in Jan this year I requested a setlement for the accounts, i receved an sms with the settlement amounts of one account and paid outstanding amount, i was advised that i will receive a letter advising that the account is fully paid, todate i have not received the letter.<br> <br> when i queried the other account i was told that i have completed payments on the <br> <br> I received a call from the attorneys on Tuesday advising taht i owe R1600 on the account but if i am willing to to settle they will give me a discount, i advsied that as far as my knowledge goes this accoiunt is settled.<br> <br> i know receive a sms advising that a summons has been issued.<br> <br> my argument why contact me four months later if they claiming my last payemnt was Jan 2015<br> <br> secondly banks has insurance and i am sure hsi debt has been settled already , why are they claiming more moeny from me.<br>