DISATISFIED ABOUT ABSA SERVICE

<p>Hi</p> <p> </p> <p>I am soo unhappy with the ****py service am getting from absa! since I changed my account from a Savings ac**** to a Cheque account, absa service has become a nightmare! Lebogang in your Sandton branch assisted me with changing my account, he was soo sloppy, *********** and all over the place when opening my account!</p> <p> </p> <p>The first error he made was opening a Platinum account when i was very clear with him that i want a cheque account! Secondly he then ordered a Platinum card for me! I queried it with the manager in Sandton and he said to sort it out and he rectified it. thirdly my card was not working, i had to go to their branch about four times prior being resolved, i was advised by a consultant who assisted me that Lebogang made a lot of errors when opening my car, he might be new employee! lastly! when i called in to withdraw my Absa rewards i was told Lebogang activated my bundles on my fixed saving account not on my cheque account! how *********** is that! how is possible that one person makes so many errors and still be called a so called "QUALIFIED POSITION PERSON FOR THE POSITION"I even wonder if he is working under supervision! this is a total mess! Im flabbergasted by such a level of service for such a huge and respected bank!</p> <p> </p> <p>I called lebogang today and he said to call me after 20 minutes and NOW an hour and he hasnt even got back to me yet! I am sooo upset and disturbed by this! I am even considering to move to FNB coz ABSA is a ticking time bomb!</p> <p> </p> <p>Unhappy Customer</p> <p>Nhla</p>