Disaster after hijacking to do banking with ABSA

I was hijacked on 14 March 2015. All my cards have been stopped. On 19 March I collect my cards at Waterfall mall Rustenburg. I had to change my pin as well as password 3 times in the bank. The lady assured me I can do internet banking. The ******s took my car and I am 50km from Rustenburg. Since then I can not do any payment at all. I phoned the call center on Saturday 2 times and today again 3 times. Two times this morning the person answering refuse to help me in Afrikaans, but they asked me what language I prefer. The 3rd person try to help me but told me I must go to Absa in Rustenburg. Why??? I was there and they confirmed all is in order. I DO NOT HAVE TRANSPORT DUE TO THE HIJACKING!!! I was one hour in Standard bank on the 19th and I have NO problem whatsoever to do my banking. Why cant ABSA help me???