disappointing service from ABSA ***** dept.

ABSA ***** Dept. useless and they DO NOT take care of their clients as they boast about online, when it comes to *****, and the clients' rights, etc. Chargeback request for ********** transfer from ABSA to FNB, made on 30 April. All required docs (case number, affidavit, communication trail, etc.) submitted and to date no response receive, despite various follow up e-mail requests and not a cent refunded or any effort made to assist. ABSA would rather their clients be stranded than do anything to assist.