DP
Deveshni P
1 reviews | Active since Aug 2015
14 Jun 2016, 13:44
Disappointing service failure
<p>I submitted a claim to ABSA Insurance in April for damages to my residential property due to a storm. After numerous phone calls and broken promises, I'm still in the dark as to the status of the claim. Consultants don't have any idea what's going on and keep promising to get back to me, but never do. I'm thoroughly unimpressed. <span style="font-family: 'Avenir W01'; font-size: 14px;">Policy number - ********** 017</span></p>
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
15 Jun 2016, 08:48Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply15 Jun 2016, 08:48
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,