Disappointing service

I would like to express my disappointment regarding the kind of service I received today, 20.01.2026 at Absa Centurion Mall. I visited the branch to make a deposit at exactly 8:30, I stood for 5 minutes to be serviced yet there was no one in the queue. Two tellers appeared to be busy with other things while I waited. Eventually I was assisted, upon approaching the teller (015980), she did not greet me but rushed to ask the amounts of the deposits and the reason for not transacting at the ATM. I didn't know I had to strictly use the ATM and further to that, I failed to transact online (EFT) hence I resorted to use the branch. She advised me to conclude one transaction at the ATM and she will only assist with the one for R529. I was taken aback but still went to the ATM. The transaction failed at the ATM due to the nature of the reference number; I couldn't input the slash (/) mark. I had to come back inside the branch only to find the same teller assisting a client, the other teller continued to be busy. I had to wait for the same teller, again, she didn't greet me. All she asked was," did the deposit fail at the ATM"? At that point I was so annoyed. After the transaction concluded, I then asked for the branch manager. I was informed that she's in a meeting. I spent 30 minutes just for two lousy deposits. Teller 015980 needs to change her attitude or resign if she's not prepared to service clients.