Disappointing service

<p>Dear Absa</p> <p>I live and work overseas for most of the year.</p> <p>In April I visited the Absa Monument Park branch in Pretoria to arrange that my renewed credit card be sent to this branch and held for me until I can collect it.</p> <p>Absa then tried to have the renewed card delivered to me via courier, and when that failed sent it to my previous branch in the Western Cape.</p> <p>Please have the card sent to the Monument Park, Pretoria branch to be held for me until I can collect it.</p> <p>Messages sent via my online banking profile go unanswered.</p>