JM
Julius M
1 reviews | Active since Sept 2016
15 Sept 2016, 14:02
Disappointing Service
<p>I had a loan with Absa about 5years ago. I settled this loan about 3 years ago. Absa failed to update on my ITC profile that I have settled the account.</p> <p>Everytime I try to apply for credit, this comes up and affects my credit scoring. This morning I went to the Absa branch in Hillcrest to get a settlement letter confirming that I have paid the account in full, they gave me attitude and failed to give me this letter. I'm very disappointed as I need this letter to finalise y vehicle application today.</p>
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Absa's replyOfficial
15 Sept 2016, 14:46Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply15 Sept 2016, 14:46
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,