zM
zoe M

1 reviews | Active since Jun 2023

01 Nov 2023, 15:02

Disappointing Experience with ABSA's Event Invitation

I am writing to express my extreme disappointment and frustration regarding an event invitation extended by your institution. I was invited by someone from ABSA Bussines to attend a youth women's event, and I agreed to participate. However, the person who extended the invitation is now unresponsive and seems to have disregarded our agreement. I've attempted to contact them, but all my calls remain unanswered, and I was informed by my banker that the event is full .

As a businesswoman, I understand the importance of commitments and value the significance of time. By canceling prior arrangements and allocating time for this event, I had elevated hopes and prepared to engage actively. Unfortunately, the lack of response and unavailability of the individual who invited me has left me in a perplexing situation.

It is disheartening to experience such unprofessional conduct from a reputable institution like ABSA. The disregard for prior commitments not only disrupts schedules but also undermines the credibility and reliability associated with your organization.

I urge you to investigate this matter and consider the implications of such unfulfilled invitations. As a business professional, I prioritize efficiency and professionalism, and this instance reflects poorly on the communication and organizational aspects within ABSA.

I sincerely hope that ABSA takes this matter seriously and undertakes measures to prevent such occurrences in the future. Clear communication and honoring commitments are crucial elements in fostering positive relationships and maintaining trust within the business community.

I trust that you will address this issue and prevent it from happening again, ensuring a more respectful and accountable approach to invitations and commitments.

Im glad i didnt move my other bussiness account to them . i was still testing work because they have poor reveiw.

0
Replies (1)
Absa
Absa's reply01 Nov 2023, 17:26
Official
 Dear Zoe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***1.  Kind regards, Vanessa Crowe Group Customer Care