DS
David S
1 reviews | Active since Dec 2017
17 May 2021, 16:45
Disappointing Bank
Are we not getting rewards anymore? I don't know the last time i got rewards but every month R23 is taken from my account and i use both credit and cheque accounts but i get literally nothing.
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Absa's replyOfficial
18 May 2021, 10:16 Dear David Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsDaphne le GrangeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply18 May 2021, 10:16
Official
Dear David Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regardsDaphne le GrangeCustomer Value ManagementAbsa Bank Ltd
Best regards,