Disappointing

28 April 2021 Absa Promenade Mitchell's plain I came from a meeting, and went straight to Absa, stood in line, with my daughter. The gentleman who assist people outside of Absa, was explaining to things to a gentleman, so i was waiting my turn, when it came to me, before I could utter anything, The man called justice, checked he's watch, and said promtly, Ma'am its now 14:40, we close at 15:30pm cos of all the people, we are closed, there were only two people infront of me, I didn't say anything to him and just left. We met up with the other half of our group and explained to them. We all said I they perhaps said they closed at 15:00pm we could understand, almost a whole hour before hand. They advised me that absa will give bad service etc and won't care, as some of them were customer's, but changed banks. They told me it's baseless writing a review, I told them i will still write it. It doesn't mean cos we are small fishes we must accept things .