IM
Itumeleng M
1 reviews | Active since Feb 2019
24 Jul 2022, 07:38
Disappointing and shocking Absa
I am shocked by how Absa ia slow to process my refund for an online purchase. It's 3 weeks that I ordered from Bhamjee Fashion and they have not delivered. I launched a dispute with Absa to get a refund amd t date, no one has bothered to call me back regarding mu request for a refund from Bhamjee Fashion
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
25 Jul 2022, 11:07 Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1.
Kindly provide us with the account the transaction was made, the date and the amount.
We also request that you sent us proof that an attempt was done with the company to reverse your payment but they refused.
Looking forward to your response.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1.
Kindly provide us with the account the transaction was made, the date and the amount.
We also request that you sent us proof that an attempt was done with the company to reverse your payment but they refused.
Looking forward to your response.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply25 Jul 2022, 11:07
Official
Dear Customer,
Thank you for bringing this matter to our attention and your reference number is C-***1.
Kindly provide us with the account the transaction was made, the date and the amount.
We also request that you sent us proof that an attempt was done with the company to reverse your payment but they refused.
Looking forward to your response.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention and your reference number is C-***1.
Kindly provide us with the account the transaction was made, the date and the amount.
We also request that you sent us proof that an attempt was done with the company to reverse your payment but they refused.
Looking forward to your response.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
IM
Itumeleng M's updateReviewer Update
25 Jul 2022, 11:58Kindly note that I made the payment with credit card number ***43 3020.
I mdae a payment of R1450 on July 2022
I mdae a payment of R1450 on July 2022
IM
Itumeleng M's update25 Jul 2022, 11:58
Reviewer Update
Kindly note that I made the payment with credit card number ***43 3020.
I mdae a payment of R1450 on July 2022
I mdae a payment of R1450 on July 2022
Absa's replyOfficial
25 Jul 2022, 14:54Thank you
Best regards,
Absa's reply25 Jul 2022, 14:54
Official
Thank you
Best regards,