MS
Maryke S
1 reviews | Active since May 2021
03 May 2021, 13:34
Disappointing ABSA Bank
A guy followed my husband and scanned his numberplate, he actually accessed ALL of his personal information. How can ABSA say that they have a customer privacy policy when a common citizen get to access people’s personal information just like that!??
His name is Eric and his numberplate is CAA 246-344.
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Replies (1)
Absa's replyOfficial
03 May 2021, 17:09 Dear Marykes
Thank you for bringing this matter to our attention. Kindly provide us with your husbands account/ID number to log a formal complaint for investigation.Please elaborate further on this matter as we would like to under from the banks side , give more information on who is the guy who followed your husband and scanned his number plates to gain access to his personal information.
Are you saying this person work for Absa hence matter addressed to Absa ?
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your husbands account/ID number to log a formal complaint for investigation.Please elaborate further on this matter as we would like to under from the banks side , give more information on who is the guy who followed your husband and scanned his number plates to gain access to his personal information.
Are you saying this person work for Absa hence matter addressed to Absa ?
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply03 May 2021, 17:09
Official
Dear Marykes
Thank you for bringing this matter to our attention. Kindly provide us with your husbands account/ID number to log a formal complaint for investigation.Please elaborate further on this matter as we would like to under from the banks side , give more information on who is the guy who followed your husband and scanned his number plates to gain access to his personal information.
Are you saying this person work for Absa hence matter addressed to Absa ?
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your husbands account/ID number to log a formal complaint for investigation.Please elaborate further on this matter as we would like to under from the banks side , give more information on who is the guy who followed your husband and scanned his number plates to gain access to his personal information.
Are you saying this person work for Absa hence matter addressed to Absa ?
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,