TC
THAIVADASSEN C

1 reviews | Active since Sept 2013

19 Jul 2023, 11:16

Disappointing

My Name is T Chinsamy.banking with absa over year now moved my salary account to absa .was advised to have a good credit profile u have to open up accounts make payments on time which I am doing. App**** for a absa credit card got approved months back paying installments. Today I apply for vehicle finance being told declines due to low credit score that's pathetic do understand there's terms and conditions all accounts were paid up.to date not in arrears and in order to build a profile u have to open accounts and pay regularly. Here jus says credit score is low how does one build a certain credit score when everything is.paid on time

0
Replies (1)
Absa
Absa's reply19 Jul 2023, 11:58
Official
Dear Thaivadassen Chinsamy Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-***0. Kind regards,Group Customer CareRezona Louw