Disappointed with the lack of interest to assist

I am extremely disappointed with the response I got from a consultant from Absa bank. My husband who is no longer working and is married in community of property with me wants to sell our house without my consent. I went to Absa bank earlier to enquire about this hoping this sale can be stopped if it already is in the pipeline. I was told that the agent by the name of Nombulelo who deals with it is on compassionate leave and therefore they can't help me as the woman i found said she cant help. I can not believe that something so sensitive can be treated like this, i am prepared to take this to the highest authority there is should my house be sold. Absa will be held liable. I will make sure of it.