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mahendra S
1 reviews | Active since Jan 2013
14 Aug 2023, 10:50
Disappointed with service- ABSA. Home Owners Insurance
Being a client for more than 30 years with Absa but sadly their services has really spiraled on a downward side. I logged a call to the Absa Home Insurance on the 29 June 2023 regarding a claim as my home sustained damages due to the heavy storms that hit Durban. To date Absa has failed to even communicate with me . I have to phone in and ask what's the delay is. Really poor service. Wouldn't recommend Absa at all.
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Absa's replyOfficial
14 Aug 2023, 12:14Dear Mahendra Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh Bejay Absa Bank Group Customer Care
Absa's reply14 Aug 2023, 12:14
Official
Dear Mahendra Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Pravesh Bejay Absa Bank Group Customer Care