JL
Justice L
1 reviews | Active since Dec 2010
20 Aug 2021, 10:00
Disappointed with Absa, Extended Cover Policy.
Had a horrible experience trying to claim at absa Extended Cover Policy, I submitted, Loss of Agreement. But no feedback and when I tried to call I was taken from pillar to post.
Very disappointed
Justice
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Replies (1)
Absa's replyOfficial
20 Aug 2021, 10:39Dear Justice Libago Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply20 Aug 2021, 10:39
Official
Dear Justice Libago Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care