Disappointed with Absa bank

Am a young farmer in Piet Retief I do mix farming grain and livestock. I did business with Kobie Roets earlier December and Kobie did payment on the 5th December 2020 from his @AbsaSouthAfrica business bank account to my FNB business bank account. The money did not go through into my account it bounced back to @AbsaSouthAfrica but @AbsaSouthAfrica didn't notify their client. I did a follow up on the 9th December 2020 with Kobie about the payment. Kobie called @AbsaSouthAfrica to find out about the money because it was not in his account. @AbsaSouthAfrica told Kobie that the money is witj @AbsaSouthAfrica bank account the bank withheld the money because @AbsaSouthAfrica thought it was *****. @AbsaSouthAfricathan said the money with be bank in Kobie's business bank account within 10 working days this was start from the 7th until 18th December 2020 but now it has been 16 working days Kobie tells me the money is not back in his account. I didn't have Christmas with my family and I didn't pay my workers because of @AbsaSouthAfrica. Pay back the money @AbsaSouthAfrica.