Disappointed with Absa

I wish Absa could do survey questions like how Old Mutual is doing when they are being approached by Companies like Debt Busters because this company is misleading some of the people into signing the M16 form.Debt busters put you under debt review without explaining debt review process and without even signing debit cancellation form or mandating debit form .They don't even give you time to think about debt review process and take a decision yourself.My credit score is 678 never missed any payments but I'm under debt review just because I made enquiries about Debt Busters consolidation loans ,I was misled thinking I was signing for the assessment while I was signing the M16 form online.My bank didn't confirm with me just decided to cancel my account and my important debit orders couldn't deduct money which had some implications.I wish NCR should look at this, people are trapped under debt review because are mislead, everything thing in the process is done in one day even if you cancel the process same day they ignore you,and my bank of many years acted quick.