DG
Doreen G
1 reviews | Active since Nov 2019
09 Sept 2025, 07:12
Disappointed much
Takealot reversed an amount back to my account on Saturday already, which is greyed out and still not cleared. When I queried it this morning, Absa telling me I need to email them to have this amount cleared. OH OK, maybe Absa should make it clear to their customers of their processeses. Please clear the amount ASAP. I SENT PROOF AND EMAILS. I MEAN REALLY... HOW LONG SHOULD I WAIT FOR MY OWN MONEY?
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Absa's replyOfficial
09 Sept 2025, 11:34Dear Doreen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe
Absa's reply09 Sept 2025, 11:34
Official
Dear Doreen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Group Customer CareVanessa Crowe