Disappointed loyal ABSA customer

Wow... its so amazing how consultants can throw you from pillar to post. <br> <br> I had a simple query where i asked for one of my debit orders from 1 account to another (internally) to be reversed and unfortunately it could not be done. I was told to go to my nearest branch for assistance and i did. When i got to my branch i was told there was nothing they could do. I then responded to Emily Feldtmann, Consultant: Disputes who also told me there was nothing she could do and i must go back to my branch....Really?!!!!! I am sick of this!!! Someone needs to forward my query through to the relevant department or give me the relevant contact details!!!<br> <br> <br>