Disappointed in the way I was treated.

As a loyal payer for years with Absa, for some reason the car premium with vehicle finance did not go off. It went of as usual and Standard Bank send Absa payment back. <br> So now I get this call from Absa and this lady told me what happened and I went and checked and it was so. So yesterday a man calls me and threatened to reposses the car after I told them I will pay the money by the 15th February. <br> Then he said the premium is going to go up from 4530 to 4650pm. This is a totally new to me. I must pay for a car that is 2010 model cost anyway 209 000. Then he goes on after I told him I will pay in Feb 15th, that they will send it to the Credit Beaureu and I will get a default on my name.<br> What? <br> I am very disappointed in how I got treated amd I made the arrangements. I will take it further to the Ombudsman internal and external. This is simply not the way you want to be treated as a customer. <br> <br> This is unacceptable. That man that spoken to me yesterday afternoon I don't have a name but this is not how I will be treated as a customer. <br>