Disappointed in Absa service and knowledge.

Good morning. I would like to thank Absa for handing my credit card over to Anthony Richard & Associates on the 19 September 2020 under reference number ***2.

Absa contacted me in August regarding the account. I explained that I am unemployed for close to 2 years now. She asked me to get an affidavit stating this and absa will contact me with this regard, still waiting for them to contact me since 2 September 2020 as I sent the email to them on 2 September 2020.

Now they have handed me over to attorneys. This is typical of them, ask for required information and then DO NOTHING ABOUT IT AND JUST HAND YOU OVER.

I FIND THIS DISGUSTING ON THEIR BEHALF.

A nothing thing I would like to bring up is the fact that when I took out my account with Absa they were also taking R24 a month for a funeral policy, when I asked them what has happened to that money, THEY CAN'T ASSIST Me.

Does Absa actually know what they are doing????

Regards,

Glynn Easton