CB
Carmen B
1 reviews | Active since Sept 2019
05 Jul 2025, 12:27
Disappointed by the customer services.
Extremely disappointed, as i have requested a track fund request due to a recipient not receiving a payshap payment.All i have been receiving is a generic email responses and no form of indication that my matter is being looked into.
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Absa's replyOfficial
07 Jul 2025, 11:44Dear Carmen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe
Absa's reply07 Jul 2025, 11:44
Official
Dear Carmen Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer CareVanessa Crowe