SM
Sibongile M

1 reviews | Active since Jun 2011

09 Jan 2019, 12:15

Disappointed and angry!!!!!

I have a credit card with ABSA, and have been paying it, until I was retrenched in September 2018, I sent my retrenchment letter, and received a confirmation of receipt email. To my surprise yesterday I received an email from LGR attorneys collecting the outstanding amount! Why do they make us take insurance when they know very well that it is useless! So these insurances are a reap off!!???

0
Replies (2)
Absa
Absa's reply09 Jan 2019, 21:52
Official

Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd

Best regards,

Absa
Absa's reply11 Jan 2019, 13:14
Official
 Good day Miss Mazamande,  I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,