Disappointed

I deposited R1550 into a company's account but made an error with my reference and funds did not reflect in my device.Deposit was made at Birchleigh North shopping center ATM.ATM no.09415.I did not get the receipt for the deposit as the ATM had a printer problem.

I reported the matter at Absa Kemptonpark branch,requested them to provide me with the copy of the deposit slip so I can forward to my company so they can rectify the reference error and allocate funds to my device.

Deposit was made between 12:55 and 13:00 on the 18th of Feb 2020.

Kemptonpark branch told me that they can't locate the ATM no.09415 and they can't help with copy of receipt but promised to contact Absa ATM agencies and will contact me or email me copy of receipt.

I have been waiting for feed back since the 19 of Feb 2020 till now.