1 reviews | Active since Apr 2022
Disappointed
My goodness I'm super disappointed in ABSA the Fees that is being charged on there savings account is ridiculous honestly with everything going up we are paying so much for withdrawal, statements for declining for so much **** this is terrible no no no ......???
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Thank you for bringing this matter to our attention. Please accept our sincere apologies for the inconvenience and concern caused. A dedicated Service Recovery Specialist will carefully review the details of your case and will contact you via telephone or email to provide your case reference number, their direct contact details, and an indication of the expected timeline for feedback and resolution. We remain committed to resolving this matter as quickly and effectively as possible.
Dear Abbi,
Thank you for bringing this matter to our attention. Please accept my sincere apology for the inconvenience and disappointment caused.
I will personally review your concerns and work towards an appropriate resolution. Your complaint has been registered under reference C-***2 ; please retain this for future correspondence.
Should we resolve the matter to your satisfaction, I would appreciate you considering updating your review to reflect your experience with the resolution./ Outcome or my service
Thank you for your patience while we investigate.
Kind regards,
Group Customer Care
Vanessa Crowe
Dear Abbi,
Thank you for bringing this matter to our attention. Please accept my sincere apology for the inconvenience and disappointment caused.
I will personally review your concerns and work towards an appropriate resolution. Your complaint has been registered under reference C-***2 ; please retain this for future correspondence.
Should we resolve the matter to your satisfaction, I would appreciate you considering updating your review to reflect your experience with the resolution./ Outcome or my service
Thank you for your patience while we investigate.
Kind regards,
Group Customer Care
Vanessa Crowe
Dear Abbi,
Regaring complaint number C-***2, as per my calls to you, I have since sent you numerous emails which have returned undelivered and I can no longer get in touch with you telephonically.
Please be advised that I will be closing our file herein.
Kind regards,
Group Customer Care
Vanessa Crowe
Dear Abbi,
Regaring complaint number C-***2, as per my calls to you, I have since sent you numerous emails which have returned undelivered and I can no longer get in touch with you telephonically.
Please be advised that I will be closing our file herein.
Kind regards,
Group Customer Care
Vanessa Crowe