DA
Dennise A
1 reviews | Active since Apr 2020
06 Sept 2022, 08:31
Disappointed
Need proof of my Account details,I have been on the call for hours with Customer services on ***with no1 to help.Called the 2nd day an a rude service consultant says systems are offline with no reference number or apology very bad service wouldn't never deal with absa Bank in future.
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Absa's replyOfficial
06 Sept 2022, 12:41Dear Dennise Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regardsVanessa CroweGroup Customer Care
Absa's reply06 Sept 2022, 12:41
Official
Dear Dennise Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regardsVanessa CroweGroup Customer Care