TR
Thato R
1 reviews | Active since Jul 2022
01 Sept 2026, 14:53
Disappointed
🚨 URGENT: ABSA, I NEED THIS MATTER RESOLVED IMMEDIATELY
I am extremely disappointed with Absa’s service. Despite repeated attempts to resolve this privately through emails and follow-ups, I have received no satisfactory response.
What is even more frustrating is that instead of Absa calling me to follow up and resolve the matter, I am being told to call them myself. I have already made the effort to raise and follow up on this complaint.
Absa, please have a senior representative contact me directly, review my complaint and provide a clear resolution. This matter has gone on long enough.
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Replies (1)Absa's replyOfficial
01 Sept 2026, 18:06Dear Thato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply01 Sept 2026, 18:06
Official
Dear Thato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
