AA
Ayesha A

1 reviews | Active since Mar 2015

01 Jun 2017, 11:51

DISAPPOINTED

<p>I am an Absa Private Banking Client, an I have had Extremely Bad Service from One of Absa's Departments, I have been offered to move over my portfolio by 2 other banks an certainly feel like doing that now. The initial reason why I bank with Absa is because they have good customer service department but this is no longer the case. You are better off with the Bank you are with. I use to covert my friends an family to Absa but I will no longer be doing that. DISGUSTED</p>

0
Replies (2)
Absa
Absa's reply01 Jun 2017, 14:44
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

AA
Ayesha A's update05 Jun 2017, 10:33
Reviewer Update

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