KB
KENNETH B
1 reviews | Active since Mar 2009
04 May 2022, 12:29
DISAPPOINTED
I called yesterday to have my account down graded and I was told that I will be called back today. Been waiting for that call, then decided to call Absa again. Today I was told that I can only call to upgrade the account and definitely not to down grade. I asked Nthabiseng Leba to re confirm what she said and she did that. All I want is to down grade and not close the account that I opened around 30 years ago.
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KENNETH B's updateReviewer Update
04 May 2022, 16:15I am still not happy with the response. I have never asked Absa to upgrade my account. The same way they decided to upgrade my account, I demand that the must apply the same method to down grade.
KB
KENNETH B's update04 May 2022, 16:15
Reviewer Update
I am still not happy with the response. I have never asked Absa to upgrade my account. The same way they decided to upgrade my account, I demand that the must apply the same method to down grade.
Absa's replyOfficial
05 May 2022, 15:23.
Absa's reply05 May 2022, 15:23
Official
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