Disappointed

On the 22nd of April I did a cash send to my cell number and upon cashing out the funds the machine gave me an error, I then went to another ATM which confirmed that the voucher has already been redeemed. I logged a case regarding this and I’ve been told that someone tried to call me but no one reached out to me. I have been making follows up and nothing has been done.

Secondly I made an online payment when I liaise with rain I was told that the funds did not clear this was on the 7th, I called to check what might be a problem because I have a balance which had been there for more than a month I was told that the funds needs to clear but funds are not clearing. Clearing of funds shouldn’t take more than a month. Absa I am so disappointed.