LM
Linda M

1 reviews | Active since Mar 2015

10 Dec 2016, 05:51

Disapointed,Angry and Frustrated

<p> </p> <p> </p> <p>Good day</p> <p>We would realy appreciate your urgent assistance to this matter.</p> <p>We have invested a lot of money with ABSA . We trying to cash our money.<br />On Wednesday we were told at the branch in Protea Glen (Soweto). We did not FIca . So we FICAD.</p> <p>Now we still. Can't find any luck. Got to the branch at 13h19. CALLS WERE MADE TO COMPLAINTS DEPT. I SPOKE TO JABU SHANDU. She's unable to tell me why the money is blocked. I am still waiting in the bank ( time. : 15:25). Yesterday money was released, today when we try to cash it. It's been blocked and no one knows why it's been blocked. We were told to leave the brach because electricity went off and we were not even told when to come back and when will we get our money.</p> <p>Yor assistance hererin will be highly appreciated.</p>

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Replies (1)
Absa
Absa's reply12 Dec 2016, 11:46
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd