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Premilla D

1 reviews | Active since May 2016

20 Mar 2024, 13:54

Dirty, filthy, *********** fools

They are a bunch of nincom****s. They ***** pensioner's money. I submitted all the correct forms and had it attested at the Police Station. which they wanted us to do. Then they said we must go back to the police station with another document. After sending the first one. Why can't they tell us all the requirements at one time. I sent everything. Now they send us 3 sms in bit and pieces saying other things are required. NO ONE has the decency to phone us. I think they are a **** and want to ***** the money due to us. Any way all their employees are the same, a bunch of *******. Nevermind you can ***** our money. It's ok because your managers are just as *********** and don't want to listen to our complaints or take us seriously at all. SHAME ON YOU ABSA!!! Ripping pensioners off. Take the R200 000 and use it for your holidays, its ok!!!

0
Replies (6)
Absa
Absa's reply20 Mar 2024, 17:38
Official
Dear Premilla Deonath,
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2.

Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
  
Regards, Russell EdwardsCustomer Value Management

Best regards,

Absa
Absa's reply25 Mar 2024, 09:11
Official
Dear Premilla Deonath,
  
We have requested information from you on 20/03/2024, which we have not yet received. Please provide us with this information by the close of business today. Should we not receive the requested information by the close of business today, the matter will be closed.
  
Regards, Russell EdwardsCustomer Value Management

Best regards,

PD
Premilla D's update25 Mar 2024, 15:38
Reviewer Update
You are lying!!! I sent all the information to you, YOU CHEAPSKATES! Threatening me to close off the case. Of course, you will do this because then you can ***** and loot my money. Sis shame on you for robbing a pensioner and threatening me to close off the case. You are just as dirty and filthy as all the rogues you employ. I SENT ALL THE INFORMATION THRICE TO YOU!! Go an check with the imbeciles who receive the emails. You want to get clients, but cannot look after the loyal ones. Instead you want to **** them of whatever little they have.
Absa
Absa's reply25 Mar 2024, 16:49
Official
Dear Premilla Deonath,
  
Kindly reply to my email sent to you on 20/03/2024 in order for me to further assist with your request.
  
Regards, Russell EdwardsCustomer Value Management

Best regards,

PD
Premilla D's update25 Mar 2024, 16:53
Reviewer Update
I DID REPLY! I sent a response from *** and I gave the correct details too. So check your spam. Don't !try to find reasons to rob pensioners please. And are the management dumb? Because none of them call so it means that you are employing the equity requirements to employ handicapped people which is very good. But surely they can employ people who have a mouth and are not deaf
Absa
Absa's reply26 Mar 2024, 08:06
Official
Dear Premilla Deonath,

As discussed yesterday, we are in the process of attending to your matter.
  
Regards, Russell EdwardsCustomer Value Management

Best regards,