RH
Ray H
1 reviews | Active since Jul 2014
24 Feb 2021, 11:23
Directors have no accountability to customers
After a year of requests for a Director to contact me re security issues and bad bank practice listed on Hell Peter at least 50 times, ONE HAS HAD NO RESPONSE FROM THE BOARD I have banked with the bank for more than 50 YRS Now bond issues appear they make unilateral decisions and the amount owing on the bond is less than R100.00
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Absa's replyOfficial
24 Feb 2021, 12:43Dear Ray Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care
Absa's reply24 Feb 2021, 12:43
Official
Dear Ray Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards, Rezona Louw Group Customer Care